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During the initial phase of the claims administration process, we distribute notices and claim forms in an efficient and cost-effective manner to known class members. Through strategic alliances with affiliated companies, we access broad-based media networks to effectively reach unknown class members.
Our call center and mailing services provide information to class members, updating them on the status of the settlement process and answering questions.
Our notification services include:
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» Design and Printing of Notices and Claim Forms
» Placement of Notices and Claim Forms |
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In large cases, we have use of a 520,000 square foot printing & mailing facility capable of handling 3 million pieces daily |
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» Address Searches & Updates |
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We use the National Change of Address System |
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» Access to a Cost-Effective Media Mix to Reach Unidentified Class Members |
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Print Radio Television Internet and Non-Conventional Media |
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» 24/7 Call Center |
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Live Telephone Support Interactive Voice Response (IVR) System Call Activity Reports Monitoring to Review Disputed Information Providing Evidence for the Court, if Necessary |
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Analysis
Analyzing data is key to any class action. Our staff brings years of experience to the table, handling cases in a wide range of topics. Through our strategic alliances with affiliated companies, we have the ability to notify even unidentified class members. |
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